Job Description

Operations Research Analyst

ProSidian seeks an Operations Research Analyst (Contract Contingent) in Charlotte, NC / Washington, DC / Remote to support an engagement for agency of the United States government responsible for consumer protection in the financial sector.

The ProSidian Engagement Team Members work to understand and improve consumer financial decision-making skills by researching consumer financial behavior, knowledge, attitudes, perceptions, and experiences, developing innovative approaches to help consumers make better-informed financial decisions, and analyze and study the effectiveness of financial education approaches.

Operations Research Analyst candidates shall work to support requirements for PR0001 Program Support and conduct research on consumer behavior, knowledge, attitudes, and experiences in order to better understand consumer financial decision-making. The Operations Research Analyst will provide in-depth research of consumer financial behavior and financial education using focus groups, surveys, and interviews and compile that research into comprehensive reports to be delivered to other members of the Research Team.

The Operations Research Analyst is responsible for:

• Conducting in-depth research using statistical analysis, models, tables, and other methods to better understand consumer financial decision-making and ways consumers make those decisions
• Supporting field tests of newly-developed tools and strategies to better educate consumers
• Conducting on-going monitoring and research activities throughout the development and implementation of new tools, strategies, and messages to educate consumers
• Providing analysis of the overall project to support the Research Team's report(s)

Qualifications

The Operations Research Analyst shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Master's degree or equivalent from an accredited college or university in a relevant field with at least 3 years of experience with demonstrated understanding of conducting applied social science or educational research, survey research, and sampling.

• Bachelor's degree required; Master's degree preferred in a relevant field or related subject.
• At least 3 years of experience providing survey research, sampling, descriptive and inferential statistical analysis.
• Experience in data collection, analysis, and written reports summarizing data collected.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Ability to work effectively both individually and as a member of a team.
• Candidate must have strong attention to detail and organizational skills.
• Demonstrated ability to propose possible resolutions to complex managerial or operational problems.
• Demonstrated expertise in knowledge management.
• Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
• Excellent interpersonal skills, English verbal, written, editing, research, and verbal communication skills.
• Excellent project management and organizational skills.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the Charlotte, NC / Washington, DC / Remote

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• Advanced Data Analytics (Time series regressions, knowledge of how to apply appropriate statistical models to each job task)

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