Union Customer Service Representative Job at Graybar, Garden City, NY

  • Graybar
  • Garden City, NY

Job Description

Union Customer Service Representative

As a Union Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

  • Ensure every customer experience is top notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

Skills & Requirements

  • Strong communication skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • Some retail or counter sales experience preferred
  • High School education
  • 2 year or 4 year degree preferred

Shift and Hours: Monday - Friday; 9:30 am to 5:30 pm

Compensation Details: The expected rate of pay for this position is $25 per hour, depending on experience.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation. Come see why Graybar is continually ranked as a top employer across the country.

Equal Opportunity Employer/Vet/Disabled

Graybar

Job Tags

Hourly pay, Monday to Friday, Shift work

Similar Jobs

Today's Bank

Commercial Loan Officer Job at Today's Bank

 ...Job Description Job Description Now Hiring Commercial Loan Officer: We are seeking an individual with an exceptional work ethic,...  ...should have strong verbal and interpersonal skills to cross-sell bank products and services. If this describes you, come grow with Today... 

Deloitte

ServiceNow Architect Job at Deloitte

 ...and actions across areas that help drive positive outcomes for our communities. Learn more. Professional developmentFrom entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on... 

UFC Gym

SPA Supervisor Job at UFC Gym

 ...Position OverviewUFC GYM Day Spa Lead is responsible for ensuring a positive customer experience and delivering great member service in our Recovery Centers.BenefitsBonus based on performanceHealth insuranceTraining & developmentCompensation: Commission and bonus... 

Carriage Services

Funeral Home Experience Ambassador Job at Carriage Services

 ...A premier funeral service provider in Oklahoma City is seeking a part-time Ambassador to support funeral and memorialization services. The role involves greeting families, directing guests, and ensuring a caring environment throughout the services. Candidates should have... 

TradeJobsWorkForce

Air Traffic Controller Job at TradeJobsWorkForce

 ...Air traffic controllers typically do the following: Monitor and direct the movement of aircraft on the ground and in the air Control all ground traffic at airport runways and taxiways Issue landing and takeoff instructions to pilots Transfer control of departing...